### Answer To change or reset your password: [(1) ]() 1. Go to the login page 2. Click the "Don't remember your password?" link 3. Enter your email address and follow the instructions sent to your inbox Important note: If you're using Sign in with Google (Google SSO) , you cannot change your password through Retell AI [(2) ]() . Google SSO and email-password sign-in are treated as separate accounts in the system [(1) ]() . For better security, Retell AI recommends using Sign in with Google, which provides an extra layer of protection and reduces the need to manage separate passwords .

​ To learn more, see the sources I considered: [[1] Account](https://docs.retellai.com/accounts/account) [[2] How to change password](https://discord.com/channels/1186424376300679209/1282721247230169120) ​

Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.

### Answer I understand your concern. Based on the available documentation, the password reset process through the "Don't remember your password?" link is the standard method for changing passwords in Retell AI [(1) ]() . This process won't lock you out—it simply sends a password reset link to your email address that you registered with . The documentation doesn't describe a separate "change password while logged in" feature. The reset process is designed to be safe: you'll receive an email with instructions, and you can set a new password without losing access to your account . If you're worried about the process, you could: - Ensure you have access to the email address associated with your account before starting - Check your spam/junk folder if the reset email doesn't arrive immediately Alternatively, if you want to avoid password management altogether, Retell AI recommends using Sign in with Google for better security .

​ To learn more, see the sources I considered: [[1] Account](https://docs.retellai.com/accounts/account) ​

Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.