### Answer For multilingual Spanish/English agents, you can access the voice selection dropdown menu in the global settings and listen to available voice samples to select the voice you want [(1) ]() . You can also add custom voices from the ElevenLabs community or clone voices by clicking "Add custom voice" . When configuring multilingual agents, some users have reported that Spanish calls don't perform as well as English calls [(2) ]() . One community member mentioned they needed to find the best voice for Mexican Spanish with English [(3) ]() . For optimal results with multilingual Spanish agents, consider using Realtime LLM voices and adding explicit prompts to maintain the language throughout the conversation [(4) ]() . Voice cloning with a native speaker is also recommended for best results . You can adjust voice settings including voice temperature to make the voice more variant or stable, voice speed, voice volume, and select different voice models if applicable [(1) ]() .

​ To learn more, see the sources I considered: [[1] Step 1: Configure global settings](https://docs.retellai.com/build/conversation-flow/global-setting) [[2] Multilingual Agent is not working for Spanish language properly!!!](https://discord.com/channels/1186424376300679209/1430561750222372886) [[3] Discord message from @maurizio_isendoorn on 2024-10-29](https://discord.com/channels/1186424376300679209/1186462578310910112/1300849889294684214) [[4] Issues with Portuguese (PT-PT) Voice Agent: Latency, Audio Recognition, and Email Capture](https://community.retellai.com/t/issues-with-portuguese-pt-pt-voice-agent-latency-audio-recognition-and-email-capture/711) ​

Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.