papakwame_12
03/25/2026, 4:57 PMAI Evy
03/25/2026, 4:57 PMAI Evy
03/25/2026, 4:57 PMcall_analysis object that contains the call_summary field. [(1) ]()
Here's what the response structure looks like:
json
{
"call_analysis": {
"call_summary": "The agent called the user to ask question about his purchase inquiry. The agent asked several questions regarding his preference and asked if user would like to book an appointment. The user happily agreed and scheduled an appointment next Monday 10am.",
"in_voicemail": false,
"user_sentiment": "Positive",
"call_successful": true,
"custom_analysis_data": {}
}
}
To export call history with summaries, you can use the export feature mentioned in the changelog - there's an "Export Call History Data" feature that exports the complete call history using selected filters and column settings. [(2) ]()
If you're experiencing issues with the export not including all data, this has been reported by other users and may need attention from the Retell support team. [(3) ]() [(4) ]()AI Evy
03/25/2026, 4:57 PMAI Evy
03/25/2026, 4:57 PMpapakwame_12
03/25/2026, 4:59 PMAI Evy
03/25/2026, 4:59 PMAI Evy
03/25/2026, 4:59 PMAI Evy
03/25/2026, 4:59 PMAI Evy
03/25/2026, 4:59 PM