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I want the call summary of phone calls to be a col...
# ❓・ai-evy-support
p
@AI Evy I want the call summary of phone calls to be a column in the call history so that i can export it. how do I do that?
a
Thanks for tagging me @papakwame_12. I'll look through relevant sources and get back to you shortly.
### Answer The call summary is already available in the call history data through the API. When you use the List Calls endpoint, the response includes a
call_analysis
object that contains the
call_summary
field. [(1) ]() Here's what the response structure looks like:
Copy code
json
{
  "call_analysis": {
    "call_summary": "The agent called the user to ask question about his purchase inquiry. The agent asked several questions regarding his preference and asked if user would like to book an appointment. The user happily agreed and scheduled an appointment next Monday 10am.",
    "in_voicemail": false,
    "user_sentiment": "Positive",
    "call_successful": true,
    "custom_analysis_data": {}
  }
}
To export call history with summaries, you can use the export feature mentioned in the changelog - there's an "Export Call History Data" feature that exports the complete call history using selected filters and column settings. [(2) ]() If you're experiencing issues with the export not including all data, this has been reported by other users and may need attention from the Retell support team. [(3) ]() [(4) ]()
​ To learn more, see the sources I considered: [[1] List Calls](https://docs.retellai.com/api-references/list-calls) [[2] Platform Changelogs | Retell AI](https://www.retellai.com/changelog) [[3] Issue Report – Call History Export](https://discord.com/channels/1186424376300679209/1423544150749483069) [[4] Data export not working](https://discord.com/channels/1186424376300679209/1430304365834408048) ​
Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.
p
@AI Evy I am on the dashboard in the call history under monitor. how can i export the call summanry/analysis
a
Thanks for the follow-up, @papakwame_12. I'll get back to you soon.
### Answer To export call summary/analysis from the dashboard's call history: 1. Click the "Customize Field" button in the top-right corner of the history table [(1) ]() 2. Select the columns you want to include in your export (including the conversation analysis/summary fields) 3. Use the "Export Call History Data" feature to export the complete call history with your selected filters and column settings [(2) ]() The exported data will mirror the call history table with your customized columns . Your defined analysis categories appear in the "Conversation Analysis" column [(3) ]() . If the export isn't working as expected or missing data, this has been reported by other users and may require support team assistance [(4) ]() [(5) ]() .
​ To learn more, see the sources I considered: [[1] Monitor sessions via dashboard](https://docs.retellai.com/features/session-history) [[2] Performance Analytics, CF Testing, and more!](https://www.retellai.com/changelog/performance-analytics-cf-testing-and-more) [[3] Consume the analysis data](https://docs.retellai.com/features/post-call-analysis-consumption) [[4] Can't export Call history](https://discord.com/channels/1186424376300679209/1431368194613837844) [[5] Issue Report – Call History Export](https://discord.com/channels/1186424376300679209/1423544150749483069) ​
Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.