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My retail prompt won't publish when adding MCP ser...
# ❓・ai-evy-support
t
@AI Evy My retail prompt won't publish when adding MCP server
a
Thanks for tagging me @texasranga. I'll look through relevant sources and get back to you shortly.
​ To learn more, see the sources I considered: [[1] MCP Tool Definition Not Found](https://community.retellai.com/t/mcp-tool-definition-not-found/184) [[2] Connect my own MCP server](https://community.retellai.com/t/connect-my-own-mcp-server/159) ​
Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.
### Answer When you're having trouble publishing a prompt after adding an MCP server, here are the most common troubleshooting steps: [(1) ]() Verify MCP Server Status - Ensure your MCP server is actually running and responding - The server might appear up but not properly expose the tools Check Server Logs - Review MCP server logs for errors that aren't showing in the UI - Authentication or configuration issues often appear here Restart Connection - Try disconnecting and reconnecting the MCP server completely - This resolves many tool discovery failures Configuration Requirements [(2) ]() When adding your MCP server, make sure you've entered: - MCP Server Endpoint URL - Request Headers (if required, such as API keys) - Query Parameters (if needed) Verify Available Tools [(1) ]() You can verify your MCP tools are properly configured using the Get MCP Tools endpoint:
Copy code
javascript
import Retell from 'retell-sdk';
const client = new Retell({
 apiKey: 'YOUR_RETELL_API_KEY',
}) ;
const mcpToolDefinitions = await client.mcpTool.getMcpTools('oBeDLoLOeuAbiuaMFXRtDOLriTJ5tSxD', {
 mcp_id: 'mcp-server-1',
}) ;
console.log(mcpToolDefinitions) ;
The issue is usually an MCP server configuration or authentication problem rather than a Retell AI platform issue.