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is there a setting somewhere in retell that delete...
# ❓・ai-evy-support
e
@AI Evy is there a setting somewhere in retell that deletes voice recordings and transcripts after a certain time (like 30 days after call it get's deleted?)
a
Thanks for tagging me @enes (ekkovoice). I'll look through relevant sources and get back to you shortly.
​ To learn more, see the sources I considered: [[1] Data Retention Policy - Retell AI](https://docs.retellai.com/accounts/data-retention) ​
### Answer Yes, Retell AI has a data retention policy that allows you to configure automatic deletion of call recordings and transcripts after a specified time period. [(1) ]() You can set the retention period per agent under Security & Fallback Settings. The available retention periods include 1 day, 3 days, 7 days, 30 days, 60 days, 90 days, 180 days, 365 days, and 730 days. By default, data is kept indefinitely with no automatic deletion. When the retention period expires, the following data is permanently deleted: - Call recordings (audio files) - Transcripts - Call and chat logs - Knowledge base retrieval logs - Dynamic variables and metadata To configure this: 1. Navigate to your agent 2. Open Security & Fallback Settings 3. Under Data Storage Settings, select your preferred data storage mode 4. Use the Retention dropdown to set how long data is kept before automatic deletion You can also set this via API using the
data_storage_retention_days
parameter when creating or updating an agent.
Copy code
json
{
  "data_storage_retention_days": 90
}
The deletion is permanent and irreversible, so make sure to export any data you need before the retention period expires.
Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.