### Answer
Yes, Retell AI has a data retention policy that allows you to configure automatic deletion of call recordings and transcripts after a specified time period. [(1) ](
)
You can set the retention period per agent under
Security & Fallback Settings. The available retention periods include 1 day, 3 days, 7 days, 30 days, 60 days, 90 days, 180 days, 365 days, and 730 days. By default, data is kept indefinitely with no automatic deletion.
When the retention period expires, the following data is permanently deleted:
- Call recordings (audio files)
- Transcripts
- Call and chat logs
- Knowledge base retrieval logs
- Dynamic variables and metadata
To configure this:
1. Navigate to your agent
2. Open
Security & Fallback Settings
3. Under
Data Storage Settings, select your preferred data storage mode
4. Use the
Retention dropdown to set how long data is kept before automatic deletion
You can also set this via API using the
data_storage_retention_days
parameter when creating or updating an agent.
json
{
"data_storage_retention_days": 90
}
The deletion is permanent and irreversible, so make sure to export any data you need before the retention period expires.