### Answer To get a BAA signed from Retell AI, send an email to support@retellai.com with the signer name and email address [(1) ]() . Retell AI offers BAAs at no additional cost under their pay-as-you-go plan [(2) ]() . You can also sign a BAA directly through this link: [(3) ]() . For compliance-related questions, you can also reach out to support@retellai.com .

​ To learn more, see the sources I considered: [[1] BAA for HIPAA Compliance](https://discord.com/channels/1186424376300679209/1328413653992476805) [[2] Retell AI’s Voice Agents: HIPAA Compliance and BAAs | Retell AI](https://www.retellai.com/blog/do-retell-ais-voice-agents-have-hipaa-compliance-and-baas) [[3] Health Care Use Case](https://community.retellai.com/t/health-care-use-case/746) ​

Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.

### Answer The available sources don't specifically address whether you need a BAA signed between Retell and you, or between Retell and your client. However, under HIPAA regulations, a BAA is typically required between the covered entity (your client, if they're a healthcare provider) and the business associate (Retell AI, as the service provider handling PHI) [(1) ]() . If you're acting as an intermediary, you may also need a BAA with your client. For clarity on your specific situation, I recommend contacting Retell AI's support team at support@retellai.com to discuss your client relationship and determine the correct BAA structure [(2) ]() [(3) ]() .

​ To learn more, see the sources I considered: [[1] Retell AI’s Voice Agents: HIPAA Compliance and BAAs | Retell AI](https://www.retellai.com/blog/do-retell-ais-voice-agents-have-hipaa-compliance-and-baas) [[2] BAA for HIPAA Compliance](https://discord.com/channels/1186424376300679209/1328413653992476805) [[3] Health Care Use Case](https://community.retellai.com/t/health-care-use-case/746) ​

Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.

### Answer The BAA is available at no additional cost [(1) ]() . Retell AI offers Business Associate Agreements under their flexible pay-as-you-go plan without charging extra for the BAA itself . You can sign the BAA directly at [(2) ]() , or contact support@retellai.com with the signer name and email address [(3) ]() [(4) ]() .

​ To learn more, see the sources I considered: [[1] Retell AI’s Voice Agents: HIPAA Compliance and BAAs | Retell AI](https://www.retellai.com/blog/do-retell-ais-voice-agents-have-hipaa-compliance-and-baas) [[2] Health Care Use Case](https://community.retellai.com/t/health-care-use-case/746) [[3] Reg HIPAA BAA](https://discord.com/channels/1186424376300679209/1397105693869215865) [[4] BAA for HIPAA Compliance](https://discord.com/channels/1186424376300679209/1328413653992476805) ​

Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.