Can you give me more details about the AI Quality ...
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abiedc
03/17/2026, 3:12 AM@AI Evy Can you give me more details about the AI Quality Assurance, specifically:
Is the $0.10/min QA fee charged per agent or across all agents in the account?
Does the QA analysis run on all calls by default, or do I need to enable it per agent?
Is it charged on total call duration or only the portion that gets analyzed?
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AI Evy
03/17/2026, 3:12 AMThanks for tagging me @abiedc. I'll look through relevant sources and get back to you shortly.
AI Evy
03/17/2026, 3:12 AM### Answer
Based on the available documentation, I can provide some clarity on AI QA pricing:
**Workspace-level pricing**: For each workspace, AI QA is free for the first 100 minutes of usage [(1) ]() . After the free usage, AI QA is priced at $0.10 per minute of analyzed call time .
The pricing structure indicates this is charged at the workspace level (across all agents in the workspace) , not per individual agent .
**Regarding your other questions**: The available documentation doesn't explicitly specify whether QA analysis runs on all calls by default or needs to be enabled per agent, nor does it clarify whether charging is based on total call duration versus only the analyzed portion.
For these specific implementation details, I'd recommend checking:
- [AI Quality Assurance]()
- [Documentation]()
- [Hire certified Retell partner]()
Would you like a general answer based on my knowledge instead?
AI Evy
03/17/2026, 3:12 AM
To learn more, see the sources I considered:
[[1] AI Quality Assurance](https://docs.retellai.com/ai-qa/overview)
AI Evy
03/17/2026, 3:12 AMFeel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.