### Answer
I don't have specific information about campaign registration errors and billing issues in the available sources. However, based on similar registration issues documented in the community, this appears to be a backend system issue that requires Retell AI support intervention [(1) ](
) .
Recommended steps:
1.
Identify your Workspace ID - You can find this in your workspace settings page
2.
Contact Retell AI support with:
- Your Workspace ID (org ID)
- Screenshots of the error message
- Details about the $15 charge
- Information about the rejected application
3.
Support channels:
- Visit [Contact Sales](
)
- Ask questions on [Discord](
)
4.
After resolution - Clear your browser cache and re-login before retrying
Similar billing and registration issues have required manual review by the Retell AI team to resolve backend problems before users could successfully complete their registrations [(1) ](
) [(2) ](
) .