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<@1145576664366055464> how come the call history list is not loading

Thanks for tagging me <@881729502294736977>. I'll look through relevant sources and get back to you shortly.

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To learn more, see the sources I considered:

[[1] Error accessing Call History on dashboard.](https://discord.com/channels/1186424376300679209/1423441711287369778)
[[2] List Calls](https://docs.retellai.com/api-references/list-calls)
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### Answer
 Based on a similar issue reported in the community, when the Call History page doesn't load and shows an "Application error: a client-side exception has occurred" message, the recommended troubleshooting steps are to clear your browser cache and cookies and retry [(1) ](<https://discord.com/channels/1186424376300679209/1423441711287369778>) .

In one reported case, the issue resolved on its own after some time . If clearing your cache doesn't help and the problem persists, you may want to check your browser console for specific error messages that could help identify the issue .

If the problem continues, you can access your call data programmatically using the List Calls API as an alternative [(2) ](<https://docs.retellai.com/api-references/list-calls>) .

Feel free to tag <@1145576664366055464> with additional questions. I also appreciate feedback, it helps me improve.