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We accidentlly deleted a workspace in retell can w...
# ❓・ai-evy-support
d
@AI Evy We accidentlly deleted a workspace in retell can we get it back?
a
Thanks for tagging me @Danish Munaf. I'll look through relevant sources and get back to you shortly.
### Answer Unfortunately, based on the available documentation, deleted workspaces cannot be recovered. When you delete a workspace, all workspace data is permanently deleted and cannot be recovered [(1) ]() . The workspace deletion warning specifically states that "All workspace data will be permanently deleted and cannot be recovered" . This is consistent with other deletion scenarios in Retell AI - for example, when agents are accidentally deleted via API, the response from support is that they cannot be recovered [(2) ]() . I recommend contacting Retell AI support directly to confirm if there are any options in your specific case: * Visit [Contact Sales]() * Ask questions on [Discord]() For future prevention, note that before deletion, Retell AI requires confirmation and displays warnings about the permanent nature of the action [(1) ]() .
​ To learn more, see the sources I considered: [[1] Workspace](https://docs.retellai.com/accounts/workspace) [[2] Data Recovery - Accidental Bulk Agent Deletion via API](https://discord.com/channels/1186424376300679209/1399068862481174680) ​
Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.
d
@AI Evy Can you create a support ticket for me on that?
a
Thanks for the follow-up, @Danish Munaf. I'll get back to you soon.
### Answer I can't create support tickets directly, but I can guide you on how to reach Retell AI support for your deleted workspace issue. To contact support about workspace recovery, you can: - Visit [Contact Sales]() - Ask questions on [Discord]() When reaching out, include your workspace ID if you have it. You can find workspace IDs in your workspace settings page under the system settings [(1) ]() . This information helps the support team investigate your specific case more quickly. While the documentation states that deleted workspace data is permanently deleted and cannot be recovered , contacting support directly is still your best option to confirm if any recovery possibilities exist in your situation.
​ To learn more, see the sources I considered: [[1] Workspace](https://docs.retellai.com/accounts/workspace) ​
Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.
d
@Omar Ashraf | Community Lead Could you please help us with that?
@Omar Ashraf | Community Lead Here is the Organization ID: org_Xhv46d0p2N3z8emP