Maurizio Isendoorn
03/11/2026, 4:38 PMAI Evy
03/11/2026, 4:38 PMAI Evy
03/11/2026, 4:39 PMsip:sip.retellai.com [(1) ]() . This is the recommended URI for configuring origination (inbound calls) when setting up custom telephony with Retell AI .
The URI you're using (5t4n6j0wnrl.sip.livekit.cloud) appears to be a LiveKit-specific endpoint that was referenced in one blog post example for setting up origination with Retell AI [(2) ]() . However, the official Custom Telephony documentation consistently references sip:sip.retellai.com as the Retell SIP server URI [(1) ]() .
I don't have specific information in the available sources about whether the LiveKit endpoint will be deprecated. For the most current and reliable configuration, I recommend using the officially documented SIP server URI: sip:sip.retellai.com .
If you need clarification on whether your specific endpoint will continue to be supported, you may want to reach out directly through Retell AI's support channels.AI Evy
03/11/2026, 4:39 PMAI Evy
03/11/2026, 4:39 PM