### Answer Yes, you can track call metrics for specific agents using Retell AI's Analytics Dashboard and API. The Analytics Dashboard allows you to create customizable charts and visualizations filtered by agent [(1) ]() . You can apply a global agent filter that will be applied to all charts configured as "all agents" . This enables you to view metrics like total calls, average call duration, and other analytics specific to individual agents . For programmatic access, you can use the List Calls API filtered by

agent_id

to retrieve call data for a specific agent [(2) ]() . From this data, you can calculate metrics such as total calls, average duration, and success/failure counts . The Analytics Dashboard supports several chart types including column charts, bar charts, donut charts, line charts, and number charts to display your key metrics and KPIs [(1) ]() . You can create new charts to visualize specific metrics, customize chart sizes (small, medium, or large) , and arrange them on your dashboard . Analytics data is updated in real-time, so you'll always have current information about your agents' performance .

​ To learn more, see the sources I considered: [[1] Get analytics insight](https://docs.retellai.com/features/analytics-dashboard) [[2] Analytics dashboard](https://discord.com/channels/1186424376300679209/1386311008364265472) ​

Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.