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<@1145576664366055464> Why am i unable to turn on "Concurrency Burst"

Thanks for tagging me <@510218980313792525>. I'll look through relevant sources and get back to you shortly.

### Answer
 

Concurrency Burst can be enabled or disabled from the **Settings > Limits** page in your dashboard. [(1) ](<https://docs.retellai.com/deploy/concurrency>)

The sources don't specify particular requirements or restrictions that would prevent you from enabling this feature. If the toggle isn't working for you, here are a few things to check:

- Ensure you have the appropriate account permissions (Admin or Developer role) to modify settings
- Verify your billing/plan status is active

If you're still unable to enable it after checking these, I'd recommend reaching out to Retell support directly, as this may be an account-specific issue.

Check out these potentially useful sources:
- [Understand concurrency & limits](<https://docs.retellai.com/deploy/concurrency>)
- [Documentation](<https://docs.retellai.com/general/introduction>)
- [Hire certified Retell partner](<https://www.retellai.com/partners>)

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To learn more, see the sources I considered:

[[1] Understand concurrency & limits](https://docs.retellai.com/deploy/concurrency)
​

Feel free to tag <@1145576664366055464> with additional questions. I also appreciate feedback, it helps me improve.