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Global go back to previous node, are there tips an...
# ❓・ai-evy-support
b
@AI Evy Global go back to previous node, are there tips and documentaton on how to properly use this feature? Right now when it's going back to the node it's coming from, it's repeating the entirey of the node, and it distrupts the user experience, would like suggestions, please and thanks.
a
Thanks for tagging me @Bobster2002. I'll look through relevant sources and get back to you shortly.
### Answer Retell AI does not natively support automatic return from global nodes to the previous conversation position—this is an architectural limitation. [(1) ]() ## Workaround Approach You can build a manual return mechanism by storing the last node in a variable and routing back using a Logic Split node. [(2) ]() ## Tips to Improve the Experience 1. Adjust node instructions to avoid repetition Make your node instructions more flexible so when the agent returns, it doesn't re-execute the full introduction or initial prompts. You can add context-aware logic in your prompt to check if the user has already been through that node. [(3) ]() 2. Split nodes into smaller segments If a node contains multiple steps (e.g., collecting name, phone, address) , split it into separate nodes. This way, when returning, the agent resumes at a more granular point rather than repeating everything. 3. Use dynamic variables to track state Store conversation progress in variables so the returning node can recognize where the user left off and skip already-completed steps. 4. Add transition finetune examples Provide examples to help the model understand how to handle returns gracefully without repeating content. ## Known Limitation Community reports confirm this is a common pain point—when transitioning back from a global node, the conversation often restarts at the beginning of the target node rather than resuming mid-flow. [(1) ]() Check out these potentially useful sources: - [Global Node]() - [Debug guide](
.com/build/conversation-flow/debug-guide) - [Conversation Flow Overview]()
Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.
​ To learn more, see the sources I considered: [[1] Is it possible to return from the Global Node](https://discord.com/channels/1186424376300679209/1399484507530334368) [[2] fallback to the previous node from Global node](https://discord.com/channels/1186424376300679209/1388025209533235261) [[3] Debug guide](https://docs.retellai.com/build/conversation-flow/debug-guide) ​