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Cant log in to my account since almost two weeks
# ❓・bug-report
c
Hi, i tried contacting the support email, bit till this day nobody answered me there… I cant log in to my account on my laptop. It says every time my Dashboard could not be initialized. I need to log in asap, because I have a project to submit. Thanks in advance https://cdn.discordapp.com/attachments/1479036089892081856/1479036090206916651/IMG_7325.jpg?ex=69aa9333&is=69a941b3&hm=a7bbfc1b0f38c5cd5c20493798d0a12d254fe0892f1a3394c4bd22b071d70731&
s
Hi @Cryto
From which email you are trying to login
c
Hi @Shehroze -Support @Retell, nikitosboss029@gmail.com
s
Ok @Cryto I send the to the team to check
c
Thank you very much
s
Hi @Cryto
Your account got deleted
c
Thats not possible, i can still log in to my account via my phone. Maybe you think its deleted because i logging in via google?
It would be fatal if it got deleted because i have a project to submit
s
This error message means account got Deleted
o
Hello @Cryto , this message means its deleted , but I checked again for the email you sent, and their indeed an account still their
did you have multiple workspaces on this email?
c
No i have not, only one
o
Can you try different browser?
c
Now i‘m not in the Office anymore, i will try tomorrow and tell you right away, usualy i‘m using chrome
Its working in mircosoft edge
Just tried it
You know what could be the problem? And maybe a solution on how to fix it?
o
it could be due some cache issues.
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