### Answer I don't have specific information about exact resolution timeframes for account verification holds. However, based on similar cases, here's what you should know: What to provide: You may need to submit your business registration documents along with other requested verification items. [(1) ]() To expedite resolution: - Ensure you've sent all requested documents (including business registration/formation documents) to support@retellai.com - You can also share your Org ID with the support team to help them locate your ticket Additional support channels: - Visit [Contact Sales]() - Check Since you've already emailed support, I'd recommend following up with your Org ID and confirming all requested documents have been submitted. The support team monitors these requests and will follow up to resolve your issue.

​ To learn more, see the sources I considered: [[1] Your account is on hold for further verification due to high volume calls](https://community.retellai.com/t/your-account-is-on-hold-for-further-verification-due-to-high-volume-calls/441) ​

Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.

Can you send me your org id

Please escalate this ticket. I have provided all information requested. This is affecting our business operations. Thanks. Tom