https://retellai.com/?utm_source=discord&utm_medium=seo logo
The Initial Message Problem 🎤
# ❓・bug-report
t
For the past month, I have been finding a specific bug. This echo problem only happens during the very first message the agent says. Once the conversation starts, it works fine. What is happening? The agent starts talking. The agent hears its own voice. It thinks the user is talking, so it stops. The Temporary Fix I reduced the first message to 14 words. This helped a little, but the agent still cuts off sometimes. We need a real fix so we can use longer, better greetings.
s
Hi @Tahmid Emam
Can you send a call id where you face this issue
t
call_265f30bd2c087db892e5252684f Here it is