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Any feature to place the user on hold or kind of a...
# ❓・ai-evy-support
j
@AI Evy Any feature to place the user on hold or kind of a wait time? especially for the conversational flow
a
Thanks for tagging me @Juan Andres Quiroga Monje. I'll look through relevant sources and get back to you shortly.
### Answer Based on the available sources, there isn't currently a dedicated "hold" or "wait music" feature for Conversation Flow agents. However, this has been requested by the community—specifically for adding wait music during call transfers—and a Retell team member indicated it would be added to the roadmap. [(1) ]() For Conversation Flow, the
begin_after_user_silence_ms
parameter exists, which controls how long the agent waits for the user to speak before beginning the conversation, but this isn't the same as placing a user on hold mid-call. [(2) ]() If you need this functionality, I'd recommend: - Submitting a feature request through the community forum or Discord - Checking the [Changelog]() for updates on new features
​ To learn more, see the sources I considered: [[1] Is there a way to add wait music while transferring someone to another phone number](https://discord.com/channels/1186424376300679209/1307242774990553119) [[2] List Conversation Flows](https://docs.retellai.com/api-references/list-conversation-flows) ​
Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.