### Answer Having a verified phone number does not automatically mean your KYC is complete. [(1) ]() Purchasing a phone number alone doesn't complete KYC verification—you need to complete the verification process separately. How to check/complete KYC: - Go to the "Phone Numbers" tab in your dashboard [(2) ]() - Click on any of your numbers, and you'll see the interface to start the KYC process - Alternatively, look for a verification button in the top right of the Phone Numbers tab [(1) ]() Verification methods: - **Automatic verification**: Retell may automatically verify your account based on your registration information [(2) ]() - **Verification via Persona**: If automatic verification isn't possible, you'll be asked to complete KYC through Persona using your government-issued ID If you can make outbound calls without seeing a "No valid KYC" error, your KYC is likely already approved. If you're unsure, check the Phone Numbers section for your verification status.

​ To learn more, see the sources I considered: [[1] Outbound calls blocked – “No valid KYC” even with number and live agent](https://community.retellai.com/t/outbound-calls-blocked-no-valid-kyc-even-with-number-and-live-agent/663) [[2] KYC Verification](https://docs.retellai.com/accounts/kyc) ​

Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.