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02/26/2026, 11:33 AMAI Evy
02/26/2026, 11:33 AMAI Evy
02/26/2026, 11:34 AM1=1 for transitions that should always occur—this has been reported to work more reliably. [(3) ]()
Check your node configuration:
- Verify that your conversation nodes have proper edge conditions defined for when the user responds. [(4) ]()
- Make sure you're covering all possible cases in your transition conditions (user provides info, user declines, etc.) . [(5) ]()
Verify the start_node_id:
- Check that the start_node_id in your destination conversation flow is set correctly and that the flow isn't inadvertently configured to always begin at the start node. [(6) ]()
If the issue persists, I recommend sharing your call ID with Retell support so they can investigate the specific behavAI Evy
02/26/2026, 11:34 AMAI Evy
02/26/2026, 11:34 AM