jay22
02/24/2026, 5:16 PMAI Evy
02/24/2026, 5:16 PMAI Evy
02/24/2026, 5:16 PMpublic_user_id (the user ID of the voice owner) is required. [(2) ]()
- There's a limit of 100 custom voices per account. If you've reached this limit, contact support@retellai.com.
- For professional voice clones you've created in ElevenLabs, you can request Retell support to help add them. [(3) ]()
- For instant voice clones created directly in ElevenLabs, this feature is currently limited. The Retell team has noted this as a request but doesn't have a timeline for implementation yet.
If you encounter a "Resource Not Found" error when adding a voice, verify that:
1. The voice still exists in ElevenLabs' community library
2. The voice hasn't been made private by its creator [(2) ]()
For voices that aren't working through the standard method, reach out to support@retellai.com with the specific voice ID for assistance. [(4) ]()AI Evy
02/24/2026, 5:16 PMAI Evy
02/24/2026, 5:16 PMjay22
02/24/2026, 5:18 PMAI Evy
02/24/2026, 5:18 PMAI Evy
02/24/2026, 5:18 PMAI Evy
02/24/2026, 5:18 PMAI Evy
02/24/2026, 5:18 PM