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how can we add custom eleven lab voices that are n...
# ❓・ai-evy-support
j
@AI Evy how can we add custom eleven lab voices that are not in retell right now?
a
Thanks for tagging me @jay22. I'll look through relevant sources and get back to you shortly.
### Answer You can add custom ElevenLabs voices through the Retell dashboard by clicking "Add custom voice" in the voice selection dropdown menu. [(1) ]() For ElevenLabs voices specifically, you can add community voices by voice name. Here are some important notes: - When adding ElevenLabs community voices via API, the
public_user_id
(the user ID of the voice owner) is required. [(2) ]() - There's a limit of 100 custom voices per account. If you've reached this limit, contact support@retellai.com. - For professional voice clones you've created in ElevenLabs, you can request Retell support to help add them. [(3) ]() - For instant voice clones created directly in ElevenLabs, this feature is currently limited. The Retell team has noted this as a request but doesn't have a timeline for implementation yet. If you encounter a "Resource Not Found" error when adding a voice, verify that: 1. The voice still exists in ElevenLabs' community library 2. The voice hasn't been made private by its creator [(2) ]() For voices that aren't working through the standard method, reach out to support@retellai.com with the specific voice ID for assistance. [(4) ]()
​ To learn more, see the sources I considered: [[1] Step 1: Configure global settings](https://docs.retellai.com/build/conversation-flow/global-setting) [[2] When adding a voice: Resource Not Found](https://community.retellai.com/t/when-adding-a-voice-resource-not-found/728) [[3] Custom Voices from ElevenLabs](https://discord.com/channels/1186424376300679209/1294954011132432384) [[4] Importing Elevenlabs Voice : Error](https://community.retellai.com/t/importing-elevenlabs-voice-error/508) ​
Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.
j
@AI Evy can we add custom accents / voices from eleven labs and add them to the multilingual or make them available as multilingual?
a
Thanks for the follow-up, @jay22. I'll get back to you soon.
### Answer Based on the available sources, I don't have specific documentation on how to make custom ElevenLabs voices available as multilingual within Retell AI. What I can share from the sources: - ElevenLabs offers multilingual capabilities through their Eleven Multilingual V2 model, which covers 29 languages with expressive, emotion-aware speech. [(1) ]() - ElevenLabs voice cloning allows a synthesized voice to be used to create audio in 29 languages once cloned. - You can add custom ElevenLabs voices to Retell, but for professional voice clones, you may need to contact Retell support to help add them. [(2) ]() However, the sources don't explicitly cover whether custom ElevenLabs voices with multilingual capabilities automatically carry those capabilities into Retell, or if there's a specific configuration needed. I'd recommend reaching out to support@retellai.com with your specific use case to get guidance on enabling multilingual support for your custom ElevenLabs voices. [(3) ]() Check out these potentially useful sources: - [Custom Voices from ElevenLabs]() - [When adding a voice: Resource Not Found]() - [How Multilingual Voice AI Drives Global Sales Growth]() Would you like me to try to answer more generally based on my knowledge?
​ To learn more, see the sources I considered: [[1] I Tested the Top 10 AI Call Bots in 2026 (+Reviews) | Retell AI](https://www.retellai.com/blog/ai-call-bots) [[2] Custom Voices from ElevenLabs](https://discord.com/channels/1186424376300679209/1294954011132432384) [[3] When adding a voice: Resource Not Found](https://community.retellai.com/t/when-adding-a-voice-resource-not-found/728) ​
Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.