https://retellai.com/?utm_source=discord&utm_medium=seo logo
A disgruntled former employee deleted an agent for...
# ❓・ai-evy-support
t
@AI Evy A disgruntled former employee deleted an agent for a client. I want to see if I can recover it
a
Thanks for tagging me @theaiclubhouse. I'll look through relevant sources and get back to you shortly.
### Answer Based on similar cases, recovering a deleted agent is not guaranteed but the Retell team may be able to attempt recovery. To request recovery, you'll need to provide: - Your org id (workspace ID) [(1) ]() - The agent id if you have it - The agent name if you can't access the agent id [(2) ]() The Retell support team will check if the data can be retrieved. [(1) ]() Important to know: In some cases, the team has been unable to recover deleted data. [(2) ]() When an agent is deleted, it may no longer exist in the database, making recovery impossible. [(3) ]() To get help: Reach out to the Retell team here in Discord with your org id and any agent details you have. A support member can check if recovery is possible for your specific case.
​ To learn more, see the sources I considered: [[1] Want to Restore a mistakenly deleted voice agent](https://discord.com/channels/1186424376300679209/1434948592128364574) [[2] Agent shows in “All Agents” but opening it throws “Resource Not Found” (permission/resource mismatch](https://discord.com/channels/1186424376300679209/1466968187680854077) [[3] Missing Agents in the Dashboard](https://discord.com/channels/1186424376300679209/1458356963015393440) ​
Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.