### Answer I understand you're waiting on a response from the support email. Based on similar support cases, the best way to get your issue resolved quickly is to: 1. Post your issue in the #❓・bug-report channel here on Discord with full details (workspace ID, call IDs if applicable, screenshots of any errors, and what you've already tried) [(1) ]() 2. Alternatively, create a ticket on the [Retell AI Community Forum]() with your issue details [(2) ]() When posting, include your workspace ID (format:

org_XXXXXXXXXX

) as this helps the support team locate your account and investigate faster. The Retell AI support team actively monitors both channels and has been responsive in resolving issues once they have the necessary details. [(2) ]() [(3) ]()

​ To learn more, see the sources I considered: [[1] Discord message from @mangoincode on 2025-03-12](https://discord.com/channels/1186424376300679209/1186462578310910112/1349415929590714448) [[2] Issues with exporting calls from call history](https://community.retellai.com/t/issues-with-exporting-calls-from-call-history/501) [[3] ERROR: Resource Not Found](https://community.retellai.com/t/error-resource-not-found/274) ​

Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.

Appreciate the feedback! Feel free to ask me again with additional guidance or context.