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is Thera a variable to know the users number eithe...
# ❓・ai-evy-support
k
@AI Evy is Thera a variable to know the users number either inbound or outbound
a
Thanks for tagging me @K Rudy. I'll look through relevant sources and get back to you shortly.
### Answer Yes, you can use the
{{user_number}}
system dynamic variable. [(1) ]() This variable automatically contains the user's phone number for both call directions: - **Inbound calls**:
{{user_number}}
returns the
from_number
(the caller's number) - **Outbound calls**:
{{user_number}}
returns the
to_number
(the number you're calling) There are also additional phone-related system variables available: -
{{agent_number}}
– the agent's phone number (to_number for inbound, from_number for outbound) -
{{direction}}
– returns
inbound
or
outbound
These are default system variables that require no configuration—they're automatically available for phone calls.
Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.
​ To learn more, see the sources I considered: [[1] Dynamic Variables](https://docs.retellai.com/build/dynamic-variables) ​