Aaron
02/19/2026, 8:23 AMAI Evy
02/19/2026, 8:24 AMAI Evy
02/19/2026, 8:24 AMcustomer_name)
- Description – A brief explanation of what this value should be
- Variable Type – Choose Text for text values
## Variable Types available:
- Text - Any word or sentence (e.g., "headache", "John Smith")
- Number - A numeric value (e.g., 42, 98.6)
- Enum - A value from a predefined list
- Boolean - True or false
Once extracted, you can reference the variable elsewhere in your flow using the {{variable_name}} syntax. [(2) ]()AI Evy
02/19/2026, 8:24 AMAI Evy
02/19/2026, 8:24 AMAaron
02/19/2026, 8:38 AMAaron
02/19/2026, 8:39 AMAI Evy
02/19/2026, 8:39 AMAI Evy
02/19/2026, 8:40 AM{{variablename}} syntax is for referencing or injecting existing variable values into prompts, begin messages, tool configurations, etc. [(2) ]()
- Extract Dynamic Variable Node is for extracting and saving information from the conversation into a variable that you can then reference later. [(1) ]()
To properly save extracted text as a variable:
1. Use the Extract Dynamic Variable Node
2. Define the variable name, description, and type (Text, Number, Enum, or Boolean)
Once saved, you can then reference that variable anywhere using {{variablename}}. [(2) ]()AI Evy
02/19/2026, 8:40 AMAI Evy
02/19/2026, 8:40 AM