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Can I replay webhooks that failed due to a 401 res...
# ❓・ai-evy-support
d
@AI Evy Can I replay webhooks that failed due to a 401 response?
a
Thanks for tagging me @Dylan. I'll look through relevant sources and get back to you shortly.
### Answer Retell AI does not offer a manual replay feature for failed webhooks. However, the webhook has built-in retry logic: if no success status (2xx) is received within 10 seconds, the webhook will be retried up to 3 times. [(1) ]() If all retries fail (e.g., due to a 401 Unauthorized response) , you would need to retrieve the call data through alternative methods: - **Get Call API**: Use the [Get Call API]() to programmatically fetch the call details, including analysis data. [(2) ]() - **Dashboard**: Access call history through the dashboard's history tab to view call details and logs. To prevent future 401 errors, ensure your webhook endpoint properly verifies incoming requests using the
x-retell-signature
header with your Retell API Key. [(1) ]()
​ To learn more, see the sources I considered: [[1] Webhook Overview](https://docs.retellai.com/features/webhook-overview) [[2] Consume the analysis data](https://docs.retellai.com/features/post-call-analysis-consumption) ​
Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.
d
@AI Evy What's the retry cadence?
a
Thanks for the follow-up, @Dylan. I'll get back to you soon.
### Answer The webhook has a timeout of 10 seconds. [(1) ]() If no success status (2xx) is received within 10 seconds, the webhook will be retried up to 3 times. , [(2) ]() The sources don't specify the exact delay between retry attempts—only that the timeout is 10 seconds per attempt and there are a maximum of 3 retries. [(1) ]() , [(2) ]()
​ To learn more, see the sources I considered: [[1] Webhook Overview](https://docs.retellai.com/features/webhook-overview) [[2] Webhook Retry Information](https://discord.com/channels/1186424376300679209/1326591134960713781) ​
Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.
d
@AI Evy How do I submit a feature request for webhook retries
a
Thanks for the follow-up, @Dylan. I'll get back to you soon.
### Answer I don't have specific information in my sources about how to submit a feature request for webhook retries. However, based on what I can see from Discord discussions, users have submitted feature requests through the #❓・bug-report channel here on Discord. [(1) ]() You could create a new post there describing your request for enhanced webhook retry functionality (such as manual replay or configurable retry cadence) . Check out these potentially useful sources: - [Webhook Overview]() - [Documentation]() - [Hire certified Retell partner]() Would you like me to try to provide a general answer about feature request processes instead?
Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.
​ To learn more, see the sources I considered: [[1] Custom function webhook](https://discord.com/channels/1186424376300679209/1361887355916648599) ​