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MiniMax voices are not working properly.
# ❓・bug-report
g
After the recent update to the speech-turbo-2.8 model, the Minimax voices have changed, multiple voices are now playing simultaneously in the same conversation, and the overall quality has noticeably decreased.
Now, can not even change a different voice, same voice for any option.
s
Hi @gabe
Can you send the call ids where you faced that issue
a
@Shehroze -Support @Retell I am running into the same problem in which minimax is also not working properly for all calls since the update, and it is going to my fallback provider. This is happening for all calls across all clients, but here are 2 examples: call_516c9d0a92636ebb143d8e49316 call_d31dd210569f1cbb6c55b018c1f
s
@Anthony can you create a new ticket and tag me there with this message
o
Hello @gabe , @Anthony Thanks for reporting that , Its be escalated and we will update you soon on it
It should be back to normal now