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URGENT: Agent exposing internal conditional logic/...
# ❓・bug-report
t
teppie
02/16/2026, 1:40 AM
The agent is verbalizing internal conditional logic and prompt instructions during live calls, exposing system-level decision-making processes to end users. Specifically, the agent is speaking aloud bracketed conditional statements such as "[If they don't remember]", "[If they're confused]", and "[If they want to be removed]" that should remain internal to its reasoning process and announcing the current time which should be stored as a variable only. Please help us fix this immediately
https://cdn.discordapp.com/attachments/1472769523479482450/1472769524032995350/image.png?ex=6993c701&is=69927581&hm=54ae536a957db8adef674e2ceb3f2dc1f9fccf3e5a33a424a36dccff11df3030&
https://cdn.discordapp.com/attachments/1472769523479482450/1472769524485849232/image.png?ex=6993c701&is=69927581&hm=5da8dfda4ddcf49146723fda98dab7c41ade79a46d12ec161f7a27a333c7feb8&
teppie
02/16/2026, 4:37 AM
it is getting worse and is even behaving like this during a webcall
https://cdn.discordapp.com/attachments/1472769523479482450/1472814007168794656/image.png?ex=6993f06e&is=69929eee&hm=b6de9456bcab138ddfc751e6324737008eb9225ba1be072de9b839fc2c6fea76&
c
Colin - Integrations @ Retell AI
02/16/2026, 7:11 AM
@teppie
hey, what model is this?
Colin - Integrations @ Retell AI
02/16/2026, 7:12 AM
i suggest trying 4.1 or 5.2
Colin - Integrations @ Retell AI
02/16/2026, 7:12 AM
this is a common problem with the gemini models
t
teppie
02/16/2026, 10:20 AM
Initially we were using GPT 4.1 but then it upgraded to GPT 5
https://cdn.discordapp.com/attachments/1472769523479482450/1472900346408996894/image.png?ex=699440d7&is=6992ef57&hm=5d552dc0bdb22838628ecf715a6eed3a123d444107cfbf87b84390dba8ef18e5&
https://cdn.discordapp.com/attachments/1472769523479482450/1472900346773766227/image.png?ex=699440d7&is=6992ef57&hm=830c8956fd681e5a6491c8da9f150afbfa87e6590be8297bae6c391391794cac&
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