Hey everyone, Im new here -
I’m an experienced software engineer building AI voice assistants for service businesses. Mainly handling qualification, FAQs, and appointment booking.
Curious on what you guys have found to be an optimal architecture: so far, full Flex has felt unreliable and hard to debug. Pure rigid feels too stiff conversationally. Hybrid seems like the logical middle ground, but Flex components can be notoriously difficult to trace when something breaks.
Right now I’m experimenting with fully rigid flows plus global nodes and no Flex at all. The idea is to keep it deterministic so I can see exactly where and why it moves.
Curious what’s actually holding up at scale for you guys.