Hi guys, I hope you’re doing well. I’m reporting a bug I found while developing a client project related to agent transfer in a single-prompt agent. When I trigger the transfer, the agent transfers correctly, but after that the transferred agent can’t listen to the user anymore for no clear reason. I’ve tested this on different agents and with different phone numbers, but it still doesn’t work, unfortunately. I know I could buy a second phone number, but for this specific use case we need to use the same phone number for both agents. Here’s a call where this happens: call_726bb50541f0c0be9554a809e60 It looks like transcription isn’t working properly after the transfer, because it only shows “(inaudible speech)”. I’m confident it’s not my microphone, because the first agent transcribes correctly before the transfer. Thanks in advance for you're help 🙏🏻

Hi @𝒆𝒗𝒂𝒏

Hi, this is the agent id. Main agent : agent_93b0558be8fa12d3418fb75dc2 Transfer agent : agent_2359c48f273d484962c07a58cb

Hi @𝒆𝒗𝒂𝒏 I have reported it once get a reply I will get to you

Oh okay, I understand. It’s because on this project we need to override all the elements via an inbound webhook like the voice ID, voice provider, language, etc ... Is there a way to pass the variables and metadata to the next agent during the transfer and override settings like voice ID, voice provider and language ?

Hello @𝒆𝒗𝒂𝒏 , Variables and metadata can be passed to the next agent, and you can maintain the same voice settings but not the language.