We're encountering an issue with warm transfers in Retell. After automatic pressing digits to navigate the IVR using a LLM prompt, an AI detection system intercepts the call before our human agent picks up. It verifies a human on our end, interacts momentarily, and only then completes the transfer. Issue: In addition to increased handling time, this process forces agents to repeat their introductions. This causes confusion, as agents expect to engage the actual caller but are instead occupied with the AI, and this preliminary dialogue is not relayed to the caller. Is there a way to bypass the AI detection layer and enable direct transfer, where after automatic pressing the digits using LLM prompt setting given in call transfer node , it immediately completes the transfer without this additional human verification step? Also, the Documentation here doesn't provide much detail related to other options in call transfer node : https://docs.retellai.com/build/conversation-flow/call-transfer-node https://cdn.discordapp.com/attachments/1471541660293791964/1471541660591591630/Screenshot_from_2026-02-12_21-14-24.png?ex=698f4f77&is=698dfdf7&hm=2819c50464b108f7b751801edf65a96dacc52f9a50810e3e64f3bf1ded6b5ffc&

Hi @gabe

call_eb4b8fda7d4830a3d1262239753

Ok I report this to team to look

Hello @Shehroze -Support @Retell I tried that, but the issue is that the automatic digit press doesn't execute based on the LLM prompt. Instead, control is handed over to the user, who must listen to a message played on our end and manually press the digit key. Our goal is to navigate automatically.