Bumpy
02/12/2026, 4:04 PMAI Evy
02/12/2026, 4:04 PMAI Evy
02/12/2026, 4:04 PMallowed_outbound_country_list configured on your phone number that doesn't include Singapore ("SG") , outbound calls to Singapore will be blocked.
To fix this:
1. Navigate to Phone Numbers in your Retell dashboard
2. Click on the phone number you want to configure
3. Under Allowed Outbound Countries, add Singapore ("SG") to the list, or set it to allow all countries
You can also configure this via the Update Phone Number API: [(3) ]()
bash
curl -X PATCH "<https://api.retellai.com/update-phone-number/+14155551234%22> \
-H "Authorization: Bearer YOUR_API_KEY" \
-H "Content-Type: application/json" \
-d '{
"allowed_outbound_country_list": ["US", "CA", "SG"]
}'
To remove all restrictions, set the list to null. [(2) ]()
If using imported numbers: International calling depends on your telephony provider's settings. [(1) ]()AI Evy
02/12/2026, 4:04 PMAI Evy
02/12/2026, 4:04 PM