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Call summary language inconsistent for Polish agen...
# ❓・bug-report
k
Kate Samsonova
02/11/2026, 2:37 PM
Hi team, We’re seeing inconsistent behavior with call summary language for Polish agents. Even though the agent language is set to Polish, some summaries are generated in English. In the attached screenshots you can see two calls handled by the same agent only two minutes apart, one summarized in Polish and the other in English. Expected: summaries should always follow the agent language. Could you confirm what controls the summary language and how we can enforce Polish only? Agent ID: agent_4ee9c78c82b3188c49fcbdeb7b Thanks
https://cdn.discordapp.com/attachments/1471153131990683668/1471153132451926231/image_1.png?ex=698de59f&is=698c941f&hm=bc61247bb87783a0c2f355f5d902025767fa2b2c0795173c8ba5ce30b9bcdece&
https://cdn.discordapp.com/attachments/1471153131990683668/1471153133127471236/image.png?ex=698de59f&is=698c941f&hm=f21b99a2f3df0c28e0538f26e75e4e060996dcd5aab8ce5c44dac2dfa084030c&
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Omar Ashraf | Community Lead
02/11/2026, 2:51 PM
Hello
@Kate Samsonova
, you can change the summary prompt from the post call data extraction settings and mention what language you want it to be in.
https://cdn.discordapp.com/attachments/1471153131990683668/1471156679864225905/image.png?ex=698de8ed&is=698c976d&hm=90e73a19d5053077c7e46fab7ac3b1c22978453e7c9d58f2304c37ec87bff1f7&
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