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Thank you for helping but it doesn't
# 💬・general
l
Thank you for helping but it doesn't work on Android or iPhone I tried my wife's phone already - I'm pretty technical (not a developer) so I tried troubleshooting it with different ways (cleaning cache, etc..)
o
I was able to reproduce , this happens when you request view as desktop when you are on retell website, use this url :https://dashboard.retellai.com , without the desktop view and let me know if the issue still persist .
@Live Prop Firm Trading
o
Okay, I see API on the url
o
can you exit the desktop view
and go the mobile view
l
It was first on mobile view that gave me this error @Live Prop Firm Trading
I switched to desktop and it gave me this error
o
Let try this , go the mobile view normally
this is the wrong url
I see API on the url which not supposed to be there
Can you go the mobile view then go to this url https://dashboard.retellai.com/
l
I am, it gives me this error
o
if it does direct you to this url then its a problem
Can you make a quick video while you login and dm it me
l
Yes I just made this recording of what it does I was able to login through the desktop view and when I take it back to the mobile it gives me the error again. Last time I accessed the desktop view I tried pressinf the "call history" and it gave me the same error after.
@Omar Ashraf | Community Lead sent by DM
o
You can check your dm.