Bobster2002
02/09/2026, 6:50 AMAI Evy
02/09/2026, 6:50 AMAI Evy
02/09/2026, 6:51 AMWhen user states his name and phone number, please call tool `verify_user` function.
For Conversation Flow agents specifically, you have multiple levels where prompts can be configured:
- Global Prompt (global_prompt) : Used in every node of the conversation flow [(2) ]() [(3) ]()
- **Node-level instruction**: Each conversation node has its own instruction/prompt
The sources don't explicitly specify whether the MCP invocation instruction should go in the global prompt versus the node-level prompt for Conversation Flow agents. However, the general guidance suggests placing the instruction where it's most contextually relevant to when the tool should be called.
A practical approach would be:
- Use the node instruction (the conversation prompt within or before the MCP node) if the MCP tool is only relevant to a specific part of the conversation
- Use the global prompt if the MCP tool might be needed across multiple nodes
Check out these potentially useful sources for more details:
- [MCP]()
- [Retell AI's Advanced Conversation Flow]()
Would you like a general answer based on my knowledge about prompt placement best practices?AI Evy
02/09/2026, 6:51 AMAI Evy
02/09/2026, 6:51 AM