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Global go back to previous node
# ❓・bug-report
j
It seems that go back to previous node transition in global node is not working correctly with components. If global triggers while being inside a component , the go back goes to first node of component instead of resuming expected node.
s
Hi @Jo
Can you send some call ids
j
Hi @User agent_a10298e9e008c39d40c70a69be conversation_flow_cd3d15801e64 You will reproduce everytime following guidlines given on first node. This creates a loop.
Try with chat
thats what costed me hundreds dollars for nothing with automated testing I guess too
Any news on this please ?
s
I check with the team and get to you @Jo
j
thanks !
o
Hello @Jo , I've followed your guide and tested your scenario and it didn't go the first node of the component , it did go the last node I was in https://cdn.discordapp.com/attachments/1469752880369238048/1472985642991489024/image.png?ex=69949048&is=69933ec8&hm=903710586ff536bde597578f3462c0c62b8757362063f00412f01f56391ed25f&
j
@Shehroze -Support @Retell thanks for you feedback. Indeed, I'm not able to reproduce anymore. Any fix passed ? I was experimenting this from chat (and testing I suppose, since i got +570$ in few minutes of testing) Related to this ticket : https://discord.com/channels/1186424376300679209/1469490855147475225 Can you find anything from tests I made here ?
o
No changes made, If you have a call id that have this issue I can check it and raise it as bug.
for the billing can you send an email to support@retellai.com and I will forward it to the billing team to see where the billing is coming from .
j
I was only testing by chat and automated tests Ok thanks Omar