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hi folks, need confirmation if its achievable in t...
# 💬・general
q
hi folks, need confirmation if its achievable in the Retell or not. Its about Global Node with "Go back Condition" conditions. Use case I've got the customer is in mid conversation and triggers global node to do something eg. cancel appointment, it leaves global node and enters pathway/component, then it completes the task and goes back to global node. Question of the day: Is it possible to move back the same place once the customer's request was completed. Or there different approach? Thanks https://cdn.discordapp.com/attachments/1186462578310910112/1468969459682119680/image.png?ex=6985f3eb&is=6984a26b&hm=8d86e90cb91933694481c15a63c68dc002d33fbcbf3c7ddae5f42fc11db78aa1&