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Hi, I urgently need help with SIP Trunk outbound c...
# ❓・ai-evy-support
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Hi, I urgently need help with SIP Trunk outbound calls. PROBLEM: Outbound calls via Custom Telephony fail. tcpdump on my SIP server shows NO packets from Retell, even after whitelisting CIDR 18.98.16.120/30 as instructed by email support. CONFIG: - Termination URI: 160.251.184.117:5060 - Transport: UDP - Outbound Agent: Configured ERROR: SIP status code: undefined, Error: twirp error unknown: canceled My SIP provider test account expires Feb 6. I've been waiting for email support response since Jan 31. Call IDs: call_c4194400d6f782d76b67d94f4da, call_d453704f407c91f07bc9f822bda Can someone please check if SIP INVITE is actually being sent from Retell's side? Thanks!