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Can I use press digit in Multi-prompt agent also
# ❓・ai-evy-support
m
@AI Evy Can I use press digit in Multi-prompt agent also?
a
Thanks for tagging me @Matteo. I'll look through relevant sources and get back to you shortly.
### Answer Based on the available documentation, the Press Digit Node is specifically documented as a feature for Conversation Flow agents to navigate through IVR systems. [(1) ]() There is a community discussion where a user asked about using press digit with a single prompt agent and turned on the
press_digit
function, but reported issues with it not working as expected. [(2) ]() Another community member noted that adding the
press_digits
tool to their agent caused errors. [(3) ]() The official documentation for Press Digit functionality only describes its use within the Conversation Flow context, where the agent evaluates whether to press a digit every time the user is done speaking. [(1) ]() I don't have explicit documentation confirming whether press digit is fully supported for Multi-prompt agents. You may want to reach out to the Retell team for clarification on this specific use case. Check out these potentially useful sources: - [Press Digit Node]() - [Platform Changelogs | Retell AI]() Would you like me to provide a general answer based on my knowledge instead?
​ To learn more, see the sources I considered: [[1] Press Digit Node](https://docs.retellai.com/build/conversation-flow/press-digit-node) [[2] Discord message from @.zacharythomas on 2025-01-24](https://discord.com/channels/1186424376300679209/1186462578310910112/1332368765945384992) [[3] Discord message from @aryamann_46533 on 2024-09-25](https://discord.com/channels/1186424376300679209/1186462578310910112/1288528620800704593) ​
Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.