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<@1145576664366055464> Is there a way to retarget a Batch Call for who didn't pick up

Thanks for tagging me <@438124096145063936>. I'll look through relevant sources and get back to you shortly.

### Answer
 

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There isn't a built-in automatic retry feature for batch calls, but you can manually retarget contacts who didn't pick up by following these steps:

1. Go to the **Call History** in the dashboard and filter for failed/unanswered calls from your batch call. [(1) ](<https://docs.retellai.com/deploy/make-batch-call>)
2. **Export** those filtered calls to a CSV file. [(2) ](<https://discord.com/channels/1186424376300679209/1357080050343743508>)
3. Upload that CSV as a new batch call to re-dial only the contacts who didn't answer. [(1) ](<https://docs.retellai.com/deploy/make-batch-call>)

This workflow lets you create a follow-up batch targeting just the recipients who weren't reached in your original campaign.

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To learn more, see the sources I considered:

[[1] Create Batch calls](https://docs.retellai.com/deploy/make-batch-call)
[[2] Batch call](https://discord.com/channels/1186424376300679209/1357080050343743508)
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Feel free to tag <@1145576664366055464> with additional questions. I also appreciate feedback, it helps me improve.