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what call disconnection reason will I see if a num...
# ❓・ai-evy-support
k
@AI Evy what call disconnection reason will I see if a number was declined due to no being e164 valid?
a
Thanks for tagging me @K Rudy. I'll look through relevant sources and get back to you shortly.
### Answer If a phone number is not valid (including not being in E.164 format) , you will see the disconnection reason
invalid_destination
. [(1) ]() [(2) ]() This reason represents cases where the destination phone number is invalid. [(1) ]() The call status will show as
not_connected
. [(2) ]()
​ To learn more, see the sources I considered: [[1] Debug outbound connection issues](https://docs.retellai.com/reliability/debug-outbound-call) [[2] Debug call disconnection](https://docs.retellai.com/reliability/debug-call-disconnect) ​
Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.