### Answer Call recordings are available after a call ends. Here's what you can access: Recording URLs available in the call object: -

recording_url

- Standard recording of the call [(1) ]() -

recording_multi_channel_url

- Recording with each party's audio stored in a separate channel -

scrubbed_recording_url

- Recording without PII -

scrubbed_recording_multi_channel_url

- Multi-channel recording without PII Data storage settings can be configured to control what gets stored: [(2) ]() -

everything

- stores all data -

everything_except_pii

- excludes PII when possible -

basic_attributes_only

- stores only metadata Regarding state-specific recording laws: The safest approach is to either always inform the user the call is recorded, or create different agents for different states with appropriate settings. [(3) ]() What specific question do you have about call recordings? For example: - How to retrieve recordings via API? - How to configure recording settings? - PII scrubbing options?

​ To learn more, see the sources I considered: [[1] List Calls](https://docs.retellai.com/api-references/list-calls) [[2] Update Call](https://docs.retellai.com/api-references/update-call) [[3] Call Recording](https://discord.com/channels/1186424376300679209/1341796057033609298) ​

Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.

### Answer To prevent call recordings from being stored, you can configure the Data Storage Settings on your agent: Option 1: Set storage to "Basic Attributes Only" Under Security & Fallback Settings → Data Storage Settings, select Basic Attributes Only — this stores only metadata (no transcripts/recordings/logs) . [(1) ]() When this setting is active, if you query the call with the get call API later, you will not get these fields. Option 2: Use webhooks for temporary access When you opt out of storage, you will continue to receive webhook events where you can access the transcript, call recording, and other sensitive data. The call recording link will expire after 10 minutes upon receiving the webhook. Via API: You can set

data_storage_setting

when creating or updating an agent. The available options are: [(2) ]() [(3) ]() -

everything

— store transcripts, recordings, and logs -

everything_except_pii

— store content, excluding PII when possible -

basic_attributes_only

— store only metadata (no transcripts/recordings/logs) Important note: Even with the "Basic Attributes Only" setting, recordings are temporarily created and then deleted after 10 minutes. [(4) ]() If you need recordings to never exist at all (for compliance reasons like Germany's data security requirements) , this has been raised as a feature request.

​ To learn more, see the sources I considered: [[1] Data Storage Settings - Retell AI](https://docs.retellai.com/accounts/privacy-disable) [[2] Update Voice Agent](https://docs.retellai.com/api-references/update-agent) [[3] Create Voice Agent](https://docs.retellai.com/api-references/create-agent) [[4] Call Recordings completly turned off (Current Opt out Feature is not ideal)](https://discord.com/channels/1186424376300679209/1334413757606137907) ​

Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.

### Answer Based on the available documentation, I don't have specific information about where recordings are physically stored or an API endpoint to manually delete existing recordings. What the documentation does cover: You can prevent future recordings from being stored by configuring the

data_storage_setting

to

basic_attributes_only

on your agent—this stores only metadata with no transcripts, recordings, or logs. [(1) ]() [(2) ]() When this setting is active: - You can still access recordings temporarily via webhook events [(1) ]() - The call recording link will expire after 10 minutes upon receiving the webhook - If you query the call later via API, you will not get these fields For deleting existing recordings: The sources I have access to don't document a specific API endpoint or method to delete recordings that have already been stored. Check out these potentially useful sources: - [Data Storage Settings - Retell AI]() - [Update Voice Agent]() For assistance with deleting existing recordings or understanding storage locations, I'd recommend reaching out directly: - Visit [Contact Sales]() - Visit [) Would you like a general answer based on my knowledge, or do you have other questions I can help with?

​ To learn more, see the sources I considered: [[1] Data Storage Settings - Retell AI](https://docs.retellai.com/accounts/privacy-disable) [[2] Update Voice Agent](https://docs.retellai.com/api-references/update-agent) ​

Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.