The Retell Community is where innovators, call center leaders, and AI enthusiasts come together to share ideas, learn best practices, and explore the future of voice automation. Join to connect with peers, get early access to product updates, and collaborate on building human-like AI voice experiences that transform customer service.

Retell AI

I want to change the STT is this possible like in other alternatives cause the default one is so stupied and not catching words correctly

You can use Transcription Mode , boosted keywords and Denoising Mode to catch the words accurately

In agent settings , find the speech setting their you will get these


https://cdn.discordapp.com/attachments/1466175091724255372/1466177424793538560/image.png?ex=697bcba2&is=697a7a22&hm=081d447c72532d366f209bb24e51b9516fc6f1d1bbeef28d0f314881fef4c5d2&