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<@1145576664366055464> Can I disable the recording and transcribing of the call

Thanks for tagging me <@1361773912341483520>. I'll look through relevant sources and get back to you shortly.

### Answer
 

Yes, you can control what data is stored for your calls through the **Data Storage Settings**. [(1) ](<https://docs.retellai.com/accounts/privacy-disable>)

To manage this:
1. Navigate to your agent 
2. Under **Security & Fallback Settings → Data Storage Settings**, select one of the following options: 
   - **Everything** — stores transcripts, recordings, and logs 
   - **Everything except PII** — stores content, excluding PII when possible 
   - **Basic Attributes Only** — stores only metadata (no transcripts/recordings/logs) 

If you select **Basic Attributes Only**, no transcripts, recordings, or logs will be stored. 

Note that even when you opt out of storage, you will still receive [webhook events](<https://docs.retellai.com/features/webhook-overview>) where you can access the transcript and call recording. The call recording link will expire after 10 minutes upon receiving the webhook.

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To learn more, see the sources I considered:

[[1] Data Storage Settings - Retell AI](https://docs.retellai.com/accounts/privacy-disable)
​

Feel free to tag <@1145576664366055464> with additional questions. I also appreciate feedback, it helps me improve.