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<@1145576664366055464> can i export agents from another account and import?

Thanks for tagging me <@1429861591259545662>. I'll look through relevant sources and get back to you shortly.

### Answer
 

Yes, you can export and import agents between different organizations/workspaces. [(1) ](<https://www.retellai.com/changelog/performance-analytics-cf-testing-and-more>)

**Important note when importing:** If the agent uses a custom voice or custom fallback voice, you may encounter a "configuration not found" error during import. To resolve this, change the voice to a standard (non-custom) voice before exporting, then export and import the agent. After importing, you can change the voice settings back if needed. [(2) ](<https://discord.com/channels/1186424376300679209/1432393757159981136>)

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To learn more, see the sources I considered:

[[1] Performance Analytics, CF Testing, and more!](https://www.retellai.com/changelog/performance-analytics-cf-testing-and-more)
[[2] Not able to import agent to another workspace](https://discord.com/channels/1186424376300679209/1432393757159981136)
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Feel free to tag <@1145576664366055464> with additional questions. I also appreciate feedback, it helps me improve.