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<@1145576664366055464>  can retall do ringless voicemails?

Thanks for tagging me <@1404382443263492209>. I'll look through relevant sources and get back to you shortly.

### Answer
 

Retell AI does not natively support ringless voicemail (RVM) . Retell's voicemail detection feature is designed for standard outbound calls—when a voicemail is detected, the agent can either hang up or leave a message after the beep. [(1) ](<https://docs.retellai.com/build/handle-voicemail>) [(2) ](<https://www.retellai.com>)

For ringless voicemail specifically, you would need to use a separate ringless voicemail provider that has an API, then potentially integrate it with Retell or your CRM for personalization (such as using dynamic variables for customized messages) . [(3) ](<https://discord.com/channels/1186424376300679209/1294891368505937952/1295078026563817583>)

If you're looking to implement this, check whether your ringless voicemail provider offers an API that can be linked to your workflow.

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To learn more, see the sources I considered:

[[1] Handle voicemail](https://docs.retellai.com/build/handle-voicemail)
[[2] AI Voice Agent Platform for Phone Call Automation - Retell AI](https://www.retellai.com)
[[3] Discord message from @bajacheebo on 2024-10-13](https://discord.com/channels/1186424376300679209/1294891368505937952/1295078026563817583)
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Feel free to tag <@1145576664366055464> with additional questions. I also appreciate feedback, it helps me improve.