I created an account using a user name and PW. I built an AI agent and purchased a phone number. I get charged every month for this number. After some time had passed, I logged in again but chose Google Authentication. This seemed to create a new account. I cannot log into the old account. I tried a PW reset, but the email never arrives. I've contacted support email but I just get AI responses and now I don't get any response. I get charged for the original account but cannot log into to manage the billing.