Its been almost 2 weeks since i submitted my campaign but still it is under review, I have neither received any intimation or any update from twillio nor from retell
MehXBot
01/20/2026, 11:43 AM
@User
MehXBot
01/20/2026, 11:43 AM
@Omar Ashraf | Community Lead
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Shehroze -Support @Retell
01/20/2026, 12:09 PM
Hey @MehXBot
Shehroze -Support @Retell
01/20/2026, 12:10 PM
SMS campaign application process can take around 2-3 weeks, sometimes longer, as it's a manual review process on the telephony provider side.