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I get random failures when calling the create batc...
# ❓・ai-evy-support
c
@AI Evy I get random failures when calling the create batch call API. Sometimes it responds with "invalid name provided" what are the limitations of the name and unpermitted characters
a
Thanks for tagging me @Clawmaster. I'll look through relevant sources and get back to you shortly.
### Answer The available documentation describes the
name
parameter for batch calls as follows: - name (string) : The name of the batch call. Only used for your own reference. [(1) ]() The documentation states you should "Provide a unique name for the batch call to differentiate it from others." [(2) ]() However, the sources do not specify character limitations, maximum length, or which characters are unpermitted for the
name
field. The "invalid name provided" error and its specific validation rules are not documented in the available sources. I'd recommend: 1. Trying alphanumeric characters only (avoiding special characters like
/
,
\
,
<
,
>
, etc.) 2. Keeping the name reasonably short 3. Avoiding empty strings or whitespace-only names For definitive information on the exact validation rules, you may want to: - Visit [Contact Sales]() - Check [) Would you like me to provide a general answer based on common API naming conventions?
​ To learn more, see the sources I considered: [[1] Create Batch Call](https://docs.retellai.com/api-references/create-batch-call) [[2] Create Batch calls](https://docs.retellai.com/deploy/make-batch-call) ​
Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.