### Answer Based on the available documentation, there is no public API currently exposed for managing AI Quality Assurance programmatically. [(1) ]() [(2) ]() [(3) ]() The QA features—creating cohorts, defining resolution criteria, and viewing QA results—are currently accessible only through the dashboard UI: - **Creating/managing QA cohorts**: Done via the dashboard by defining cohort name, filtering calls by agent/date range/duration, and setting sampling percentages [(2) ]() - **Defining evaluation criteria**: Configured in the UI through AI Evaluated Conditions and Performance Metrics [(3) ]() - **Viewing QA results**: Accessed through the QA Results dashboard showing summary metrics, trend charts, and individual call records [(1) ]() This is similar to how workspace provisioning also lacks a public API endpoint—that functionality is only available through the dashboard UI as well. [(4) ]() For programmatic access to QA management, I'd recommend reaching out to Retell support to inquire about enterprise-level API access or planned API features. Check out these potentially useful sources: - [View QA Results]() - [Define QA Cohort]() - [Define Resolution Criteria]() Would you like me to try to provide a general answer about what such an API might look like, or would you prefer to contact Retell support directly?

​ To learn more, see the sources I considered: [[1] View QA Results](https://docs.retellai.com/ai-qa/view-qa-results) [[2] Define QA Cohort](https://docs.retellai.com/ai-qa/create-cohort) [[3] Define Resolution Criteria](https://docs.retellai.com/ai-qa/define-resolution-criteria) [[4] Is there an API endpoint to add/provision additional workspaces?](https://discord.com/channels/1186424376300679209/1387492122017660988) ​

Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.